If an item is showing "out of stock" on our website, that means the item is not currently available for purchase. We occasionally restock some of our products; please contact us at hello@voileeny.com for any questions related to out of stock products.

Experience Global Shopping Made Easy: We Ship to Every Corner of the Globe

Orders are generally dispatched within 3 business days & the shipping speed depends on the carrier that you select during checkout. We ship from 2 warehouses, one domestic (U.S) and another one in Asia. Please read our full shipping policy for complete detail.

All domestic orders over $150 ship free and we have free shipping promotions from time to time for orders of lesser value & it will be clearly displayed on the website. You can sign up for our newsletter to stay in the loop about deals & promotions.

We do not offer free shipping on international orders at this time

The item price & shipping costs do not include duties and other customs charges you may incur. These costs are imposed by your local customs office and are outside of our control. All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. Please see our shipping policy for further details. 

If your package is delivered by the carrier with proof of delivery and you did not receive your package,  you must file a complaint with your local carrier. We are not responsible for lost or stolen parcels but we will gladly provide any information that may help with your filing.

You may return full priced items for a full refund (cost of item/s minus shipping costs) as long as you meet our return policy conditions within 7 days from your delivery date. Any returns made after this period will be denied. Items that are eligible for return must be unworn, unwashed, unmarked, unaltered and undamaged garments. Please carefully read our refund policy especially relating to sales and clearance items before placing any order.